“Karen is a fantastic content creator, from strategy and concepting to executing and delivering on time.”

Holly Smith | Content Manager - Global Brand Strategy, Travel + Leisure Co.

Work Experience

  • April 2017 – Present

    Main brands: Wyndham Destinations, Club Wyndham, WorldMark by Wyndham, Shell Vacations Club, RCI, Panorama, Margaritaville Vacation Club, Triply, 7Across, Extra Holidays, Presidential Reserve by Wyndham, Wyndham Rewards, Destinations magazine, Travel + Leisure Co., Travel + Leisure Group, Travel + Leisure Club, Travel + Leisure GO

    Responsibilities:

    • Multi-channel content strategy, concepting, and execution for small- and large-scale global campaigns

    • Expert knowledge and understanding of content execution within marketing, web, digital, and traditional print, brand storytelling and architecture, and integrated content marketing

    • Work closely with both international and local partners to create the verbal identity and messaging guidelines for 10+ brands, as well as lead the communication strategy for launch and ongoing brand awareness

    • Go-to expert for B2B and B2C brand communication strategy and content creation for 18+ in-house brands

  • September 2013 – April 2017

    Main Client: The Spine Health Institute – Dr. Chetal Patel

    Responsibilities:

    • Researching and creating content to use across multiple platforms in an effort to educate patients and promote physicians, while maintaining the mission of Florida Hospital and the Adventist Health System

    • Create compelling and informative content for landing pages, websites, video, radio spots, brochures, advertisements, rack cards and magazine articles

    • Prep content for web and print publications

    • Create and edit content for the new Florida Hospital Medical Group corporate website

    • Communicate effectively with designers, editors and physicians

    • SEO writing and tracking for websites

    • Social media and website management

    • Frequently use Mail Chimp, Drupal Gardens, Google AdWords and Google Analytics

  • January 2012 - Present

    Responsibilities:

    • Blog writing and strategy, video editing, graphic design

    • Clients include Florida Hospital (now Advent Health), Floor Force, Watkins Paint, Kymera, We Insure, and local small business owners in Winter Park

    • Frequently use Final Cut Pro, Trello, Adobe Photoshop, Adobe Illustrator, iMovie, Joomla, and Wordpress

  • July 2010 – September 2013

    Responsibilities:

    • Promoted the health and wellness lifestyle through customer relations at the Orlando and Celebration campus

    • Responsible for creating content and designing the monthly fitness e-newsletter

    • Created content for advertisements, flyers, pamphlets, and internal publications

  • April 2011 – January 2012

    Responsibilities:

    • Wrote design guideline articles and product descriptions published on the website

    • Worked closely with interior designers to research design trends and educate readers on interior design terminology

    • Edited videos for the website utilizing iMovie and Final Cut Pro, and edited audio using the Audacity editing program

    • Enhanced photos using Adobe Photoshop and Adobe Illustrator, and edited the website through their Joomla template

  • May 2009 - July 2010

    Responsibilities:

    • Researched, interviewed, wrote, and edited at least three stories per issue, as well as helped plan events such as photo shoots and award receptions

    • Filmed and edited videos for the site using iMovie and Final Cut Pro

    • Worked in the role of associate editor as stated by Leigh Duncan, former senior and managing editor

  • September 2008 - April 2010

    Three published stories using at least three credible sources:

    • “Groucho Comes to Life at Playhouse”

    • “Ethics Test Student Nurses”

    • “Orlando Health Gifts $250,000 Grant”

Proficiency  

Adobe Photoshop, Adobe Illustrator, AP style, Final Cut Pro, Google Analytics, HTML, iMovie, Mail Chimp, Robohead, Jira, Trello

Awards & Memberships

  • 2021 ARDA Award – RCI Rebrand – Wyndham Destinations

  • 2020 ARDA Nominee – Board of Directors Newsletter Redesign

  • University of Central Florida LEAD Scholars Program, completed 2008

  • University of Central Florida Study Abroad Program, International Relations Case Study – Dublin, Ireland, 2008

  • Omicron Kappa Delta National Leadership Honor Society 2011 - present

  • Delta Epsilon Iota Academic Fraternity member 2008 - present

“From emails to web and social copy ... you are always such an incredible contributor to collaborate with.”

— Felipe Arboleda-Gonzalez, Brand Director - Travel + Leisure Co.