“Karen is a fantastic content creator, from strategy and concepting to executing and delivering on time.”
Holly Smith | Content Manager - Global Brand Strategy, Travel + Leisure Co.
Work Experience
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April 2017 – Present
Main brands: Wyndham Destinations, Club Wyndham, WorldMark by Wyndham, Shell Vacations Club, RCI, Panorama, Margaritaville Vacation Club, Triply, 7Across, Extra Holidays, Presidential Reserve by Wyndham, Wyndham Rewards, Destinations magazine, Travel + Leisure Co., Travel + Leisure Group, Travel + Leisure Club, Travel + Leisure GO
Responsibilities:
Multi-channel content strategy, concepting, and execution for small- and large-scale global campaigns
Expert knowledge and understanding of content execution within marketing, web, digital, and traditional print, brand storytelling and architecture, and integrated content marketing
Work closely with both international and local partners to create the verbal identity and messaging guidelines for 10+ brands, as well as lead the communication strategy for launch and ongoing brand awareness
Go-to expert for B2B and B2C brand communication strategy and content creation for 18+ in-house brands
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September 2013 – April 2017
Main Client: The Spine Health Institute – Dr. Chetal Patel
Responsibilities:
Researching and creating content to use across multiple platforms in an effort to educate patients and promote physicians, while maintaining the mission of Florida Hospital and the Adventist Health System
Create compelling and informative content for landing pages, websites, video, radio spots, brochures, advertisements, rack cards and magazine articles
Prep content for web and print publications
Create and edit content for the new Florida Hospital Medical Group corporate website
Communicate effectively with designers, editors and physicians
SEO writing and tracking for websites
Social media and website management
Frequently use Mail Chimp, Drupal Gardens, Google AdWords and Google Analytics
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January 2012 - Present
Responsibilities:
Blog writing and strategy, video editing, graphic design
Clients include Florida Hospital (now Advent Health), Floor Force, Watkins Paint, Kymera, We Insure, and local small business owners in Winter Park
Frequently use Final Cut Pro, Trello, Adobe Photoshop, Adobe Illustrator, iMovie, Joomla, and Wordpress
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July 2010 – September 2013
Responsibilities:
Promoted the health and wellness lifestyle through customer relations at the Orlando and Celebration campus
Responsible for creating content and designing the monthly fitness e-newsletter
Created content for advertisements, flyers, pamphlets, and internal publications
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April 2011 – January 2012
Responsibilities:
Wrote design guideline articles and product descriptions published on the website
Worked closely with interior designers to research design trends and educate readers on interior design terminology
Edited videos for the website utilizing iMovie and Final Cut Pro, and edited audio using the Audacity editing program
Enhanced photos using Adobe Photoshop and Adobe Illustrator, and edited the website through their Joomla template
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May 2009 - July 2010
Responsibilities:
Researched, interviewed, wrote, and edited at least three stories per issue, as well as helped plan events such as photo shoots and award receptions
Filmed and edited videos for the site using iMovie and Final Cut Pro
Worked in the role of associate editor as stated by Leigh Duncan, former senior and managing editor
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September 2008 - April 2010
Three published stories using at least three credible sources:
“Groucho Comes to Life at Playhouse”
“Ethics Test Student Nurses”
“Orlando Health Gifts $250,000 Grant”
Proficiency
Adobe Photoshop, Adobe Illustrator, AP style, Final Cut Pro, Google Analytics, HTML, iMovie, Mail Chimp, Robohead, Jira, Trello
Awards & Memberships
2021 ARDA Award – RCI Rebrand – Wyndham Destinations
2020 ARDA Nominee – Board of Directors Newsletter Redesign
University of Central Florida LEAD Scholars Program, completed 2008
University of Central Florida Study Abroad Program, International Relations Case Study – Dublin, Ireland, 2008
Omicron Kappa Delta National Leadership Honor Society 2011 - present
Delta Epsilon Iota Academic Fraternity member 2008 - present
“From emails to web and social copy ... you are always such an incredible contributor to collaborate with.”
— Felipe Arboleda-Gonzalez, Brand Director - Travel + Leisure Co.